Frequently Asked Questions

Yes, steam cleaning is safe for both pets and children. Steam cleaning uses only water—no harsh chemicals—making it a non-toxic and eco-friendly cleaning method for your home. The high-temperature steam effectively kills 99.9% of germs, bacteria, and allergens, providing a deep clean without leaving behind any chemical residues or strong odors that could irritate sensitive skin or noses.

This makes steam cleaning an ideal choice for families with young children and pets, as it reduces the risk of allergic reactions and keeps your environment healthy and safe. With steam cleaning, you can enjoy spotless carpets and floors while protecting your loved ones from harmful chemicals.

After steam cleaning, carpets typically take 6 to 12 hours to dry completely, though drying times can vary based on factors like carpet thickness, humidity, airflow, and weather conditions. In some cases, it may take up to 24 hours for carpets to fully dry, especially if the room has poor ventilation or if the carpet is extra thick or heavily soiled.

To speed up drying, use fans, open windows for airflow (weather permitting), or run your air conditioning or a dehumidifier. Avoid walking on the carpet with shoes until it’s fully dry to prevent re-soiling. With proper ventilation and professional equipment, most homes can expect their carpets to be dry and ready for use within the same day.

Yes, Go Steam Carpet Cleaning can remove tough stains and odors from your carpets, rugs, and upholstery. Our professional cleaning process uses advanced, eco-friendly solutions and powerful equipment designed to tackle even the most stubborn stains—such as red wine, coffee, pet accidents, and ground-in dirt. We use specialized treatments that reach deep into carpet fibers to lift stains and neutralize odors at the source, not just on the surface.

For pet stains and odors, we use targeted enzyme-based cleaners that break down and eliminate odor-causing bacteria, ensuring your home stays fresh and clean. Our methods are effective on both new and old stains, and we always tailor our approach to the specific type of stain and material for the best results. If you’re struggling with persistent stains or lingering odors, Go Steam has the expertise and technology to restore your carpets and upholstery to their best condition.