Serving Greater Sacramento Since 1998

Frequently Asked Questions

Go Steam Carpet Cleaning offers a full range of professional cleaning services for homes and businesses in Sacramento and surrounding areas.
 
Our main services include:
• Carpet Cleaning: Deep steam cleaning to remove dirt, stains, and allergens, leaving your carpets fresh and revitalized.
• Tile & Grout Cleaning: Advanced cleaning solutions and equipment to restore the shine and cleanliness of your tile floors and grout lines.
• Pet Odor & Stain Removal: Specialized treatments to eliminate tough pet stains and odors, ensuring your home stays clean and odor-free.
 
We use eco-friendly products and industry-leading, truck-mounted steam cleaning equipment for safe and effective results. Whether you need routine maintenance or help with stubborn stains, Go Steam is dedicated to delivering quality service you can trust.

Yes, steam cleaning is safe for both pets and children. Steam cleaning uses only water—no harsh chemicals—making it a non-toxic and eco-friendly cleaning method for your home. The high-temperature steam effectively kills 99.9% of germs, bacteria, and allergens, providing a deep clean without leaving behind any chemical residues or strong odors that could irritate sensitive skin or noses.

This makes steam cleaning an ideal choice for families with young children and pets, as it reduces the risk of allergic reactions and keeps your environment healthy and safe. With steam cleaning, you can enjoy spotless carpets and floors while protecting your loved ones from harmful chemicals.

After steam cleaning, carpets typically take 6 to 12 hours to dry completely, though drying times can vary based on factors like carpet thickness, humidity, airflow, and weather conditions. In some cases, it may take up to 24 hours for carpets to fully dry, especially if the room has poor ventilation or if the carpet is extra thick or heavily soiled.

To speed up drying, use fans, open windows for airflow (weather permitting), or run your air conditioning or a dehumidifier. Avoid walking on the carpet with shoes until it’s fully dry to prevent re-soiling. With proper ventilation and professional equipment, most homes can expect their carpets to be dry and ready for use within the same day.

Yes, Go Steam Carpet Cleaning can remove tough stains and odors from your carpets, rugs, and upholstery. Our professional cleaning process uses advanced, eco-friendly solutions and powerful equipment designed to tackle even the most stubborn stains—such as red wine, coffee, pet accidents, and ground-in dirt. We use specialized treatments that reach deep into carpet fibers to lift stains and neutralize odors at the source, not just on the surface.

For pet stains and odors, we use targeted enzyme-based cleaners that break down and eliminate odor-causing bacteria, ensuring your home stays fresh and clean. Our methods are effective on both new and old stains, and we always tailor our approach to the specific type of stain and material for the best results. If you’re struggling with persistent stains or lingering odors, Go Steam has the expertise and technology to restore your carpets and upholstery to their best condition.

It’s best to move small and lightweight furniture—like chairs, coffee tables, and lamps—before your carpet cleaning appointment for the most thorough results. This allows the cleaning team to access and deep clean every part of your carpet, including areas that often collect hidden dirt, allergens, and stains.
 
You don’t need to move heavy or bulky items (like large sofas, beds, or cabinets); professional cleaners can work around them or clean in sections as needed. If moving certain pieces isn’t practical, just let your cleaning team know—they’ll focus on high-traffic and exposed areas to ensure your carpets look and feel their best.
 
For the best outcome:
• Move small items and valuables out of the way.
• Clear off surfaces of any fragile or decorative items.
• Communicate any concerns or special requests with your cleaners in advance.
 
This preparation helps ensure a safe, efficient, and effective carpet cleaning experience.